We Believe

“It Ain’t What You Don’t Know That Gets You Into Trouble. It’s What You Know for Sure That Just Ain’t So”

-Mark Twain


Our Vision

Support healthy Pets through affordable and accessible care

We believe the every Pet Parent should be given access to the resources that allow them to care for their Pets in the best way possible.

We believe that well informed Pet Parents can ensure their Pets live happy and healthy lives, and by asking questions is the best way to get informed

We believe that hesitancy due to the time of day, potential cost, and location should not be a barrier for a Pet Parent in getting their Pets the best care

That’s where we think Pongo can help and support healthy Pets in a meaningful way.

Some of our amazing Veternarians

Dr. Susan Roberts, DVM

Dr. Roberts is one of a very small group of veterinarians who have earned the title “Diplomate” from the American Board of Veterinary Practitioners (ABVP). In fact, there are only 80 ABVP Diplomates in the Feline Specialty in the United States and abroad.

She strives to provide informed and pet centered care tailored to each patient and values the meaningful connections made with her patients Pet Parents .gs.

Dr. Joe Shah, DVM, MPVM

Dr. Joe Shah, DVM, MPVM, is a diplomate of the American College of Veterinary Internal Medicine, specializing in large animal medicine, and is a diplomate of the American College of Veterinary Nutrition, specializing in comparative nutrition.

Dr. Books is a Bobby Morris Institute Fellow, and teaches courses in equine clinical nutrition and large animal nutrition at a number of veterinary schools. She enjoys working with a variety of animals, and is excited about finding nutritional solutions to improve animal health.

Dr. Cindy Gonzalez, DVM

Dr. Gomez is a board-certified Canine veterinarian and is a graduate of the University of California, San Francisco (UCSF)’s graduate school.

She strives to provide advice and guidance for questions that most Pet Parents are uncertain and confused about. Harman enjoys reading, traveling, playing tennis, and has a keen interest in world history.gs.

Video chat

with a Vet


Video Chat with a Veterinarian in the comfort of your own home

Calls last between 15-20 minutes

Text with

our Vet Team


Text with a Veterinary professional for free three times, then get unlimited support for $9.99/month