Pet TeleMedicine and TeleAdvice with licensed Vets
| Pet Pharmacy | Pet Supplies | Open 24/7 |
We’re here, when your pets need us the most.
Get peace of mind with us by your side. Download Pongo today!
Expertise, Experience, and Education all in one place.
Our Vets are the best in their
fields. Get their Advice.
Our Veterinary team is located across the country
We are available to chat via text or video, 24/7
Get your pets medications and supplies, delivered home
Vet recommended & Pet parent approved
Why we’re here
Our pets are family. Pongo’s mission is to support healthy Pets by providing Pet parents professional veterinary advice that is affordable, and available when pets need it most
How It Works
In the living room, in the car, or at the dog park, get Pongo Health available wherever your Pet needs us
Get your questions answered
Chat with our team of licensed veterinary professionals to answer questions about Pet behavior, Nutrition, Training, and others – for Free!
Avoid the misinformation. Get the right answers, from the people that know
Get the care your Pet needs
Video Chat with our Vets and get one on one time for advice or a telemedicine consultation
Don’t wait weeks for the right advice. Get it when and where you need it, instantaneously
Get peace of mind with Prescriptions and supplies delivered to your door
Give your Pet the best care with prescriptions, over the counter medications, and Veterinarian recommended food and supplements delivered right to your door.
Autoship your products and spend more time with your pet, less time on the computer
with a Vet
Video Chat with a Veterinarian in the comfort of your own home
Calls last between 15-20 minutes
our Vet Team
Text with a Veterinary professional for free three times, then get unlimited support for $9.99/month
Frequently Asked Questions
Learn How it Works!
WHAT IS THE COST?
Pongo Health offers initial text consultations with our Veterinary professionals for Free!
Paid products include
- Unlimited text conversations with Veterinary professionals for $9.99
- Video consultations (Teleadvice or Telemedicine) for $30
DO YOU TAKE INSURANCE?
Pongo Health does not take insurance currently, but we hope to very soon!
DO YOU PROVIDE AUTOSHIP FOR MEDICATIONS?
Yes! We have autoship for both medications (OTC and Rx) and supplies.
HOW DOES IT WORK?
Download the Pongo Health app on your iOS or Android device, create your Pets profile, and get started!
One click to connect via text or video with our Veterinary professionals
ARE THE VETS LICENSED IN THE USA?
All Vets conducting Telemedicine consultations on Pongo Health are licensed in the USA, especially in the state they are practing, and will have established VCRPs with the pet
Vets conducting Teleadvice consultations will have active Veterinary licenses
Some Vets may also have licenses in multiple states
WHAT QUESTIONS CAN A VET ANSWER?
A majority of US State Veterinary Boards require the establishment of a physical VCPR (Veterinarian-client patient relationship in person) before Telemedicine can be conducted. For patients who do not have a VCPR with Vets on the Pongo platform you can always obtain Teleadvice.
Teleadvice: Nutrition, behavior, training, grooming, etc. questions are all fair game! Via Teleadvice you can ask our Pongo Vets any general questions that are non-medical, non-specific, and not intended to diagnose or treat a medical condition
Telemedicine: Ask you Vet any detailed, specific, and medical questions regarding your pets health